Nykaa has grown about 350% and this year onwards we are going to grow on other 300%. Nykaa has reached a scale where the whole Vin eRetail system, when it comes to order management, inventory management syncing with our frontend system is very important. We are actually using three specific panels from Vinculum, one is the Vin eRetail, Seller Panel and third one is the Vin POS, which is very important for us for integrating our online and offline space, so having one ERP that can cater to all our needs is where our true Omni-Channel experience will come through as well as actually easier management from our end because of the system support that we are getting from Vinculum. In addition, what we like about Vinculum and the team is the agility that they bring with them to develop future technology and the eagerness to develop future technology from the start. - Nihir Parikh & Sachin Parikh, Nykaa
"With Vin eRetail, we were able to achieve some fantastic SLAs, we were able to have 95% fill rates of our FMCG products, we were able to achieve 98.5% line item fill rates for orders and we almost had 99% on-time delivery; because of our timely picking, packing and shipping, these made our customer experience and dependability of order delivery on time, a scoring point with our customers. The best part which I like about Vinculum is their ability to stand by the client through thick and thin, to adapt and ensure that solutions are being given to all problems." - Dinesh Malpani, urDOORSTEP
When we started, like any new startup we had most of our operations being run manually. Competition is and has always been tough, customers had become more demanding & it was important for us to sustain the good word-of-mouth we were getting. That was when we decided to tie up with Vinculum. Now, I get a real time view of how my business is doing from a single system no matter where I am. For my staff it is a single window of operations and for my customers, it is the same shopping experience when they buy my products directly from our website or from marketplaces.- Puneet Chawla, Jaypore
